Front Desk & Admin Officer

Job Title:          Front Desk & Admin Officer

Objective:        We seek to hire a warm, professional and organized Front Desk & Admin Officer to serve as the first point of contact for visitors and staff. The ideal candidate must have excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.

Location:         Lagos, Nigeria (Onsite)

Main Key Responsibilities: –

• Welcome visitors and staff in a professional and friendly manner.
• Answer and direct phone calls, emails, and general inquiries promptly.
• Maintain the reception and entire company premises and ensure it is clean and welcoming
• Manage appointment schedules and assist with meeting coordination.
• Handle incoming and outgoing mail, deliveries, and official correspondence.
• Maintain visitor logs and ensure security and sign-in protocols are followed.
• Support administrative tasks including filing, data entry, printing, and record keeping.
• Provide general support to the admin team and other departments as required.
• Provide administrative support to different departments as needed.
• Relay important information to relevant personnel in a timely manner.
• Address and resolve client and visitor inquiries or redirect them to the appropriate department.
• Monitor and replenish office supplies as needed.

Qualification/Experience/Key Competencies: –

• Minimum of a Relevant University Degree
• Prior experience in customer service/front office role is preferred.
• Minimum of 2-5 Years in a similar role.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and a positive attitude.
• Ability to handle confidential information with discretion.
• Calm and composed, especially in handling inquiries and managing busy front desk hours.